RAFT Emergency Assistance

Important update April 15th, 2022

The federal Emergency Rental Assistance Program (ERAP) stopped accepting applications on April 15, Households can still apply for rental assistance from the more targeted, state-funded Residential Assistance for Families in Transition (RAFT) program.

The RAFT program helps keep households in stable housing situations when facing eviction, loss of utilities, and other housing emergencies. RAFT provides qualifying households with up to $7,000 per year to preserve current housing or move to new housing. RAFT can cover utilities, moving costs, and overdue rent, as well as forward rent in limited situations. Renters or landlords can apply by submitting an online application.

The RAFT program helps keep households in stable housing situations when facing eviction, loss of utilities, and other housing emergencies. RAFT provides qualifying households with up to $7,000 per year to preserve current housing or move to new housing. RAFT can cover utilities, moving costs, and overdue rent, as well as forward rent in limited situations. Renters or landlords can apply by submitting an online application.

RAFT does not serve homeowners. Homeowners may access mortgage and other assistance through the federal Homeowner Assistance Fund (HAF).

Free legal aid is available to assist low-income tenants with referrals, legal information, and legal representation for evictions statewide. More information is available here, or you can go to https://hedfuel.azurewebsites.net/ to find a legal aid program near you. Massachusetts Community Mediation Centers also offer free pre-court mediation between landlords and tenants for COVID-19 related lease disputes in addition to the summary process cases referred through the courts.

Have you fallen behind on your rent or utilities? Assistance may be available to you.

The Residential Assistance for Families in Transition, RAFT Program helps keep households in stable housing situations when facing eviction, loss of utilities, and other housing emergencies. RAFT provides qualifying households with up to $7,000 per year to preserve current housing or move into new housing. RAFT can cover utilities, moving costs, and overdue rent, as well as forward rent in limited situations.

These programs provide financial assistance that can be used to help keep their housing, obtain new housing or otherwise avoid becoming homeless regardless of source of income, lack of income, lack of income, citizenship, or immigration status.

RAFT is targeted to households up to 50% AMI.

RAFT does not serve homeowners. Homeowners may access mortgage and other assistance through the federal Homeowner Assistance Fund (HAF) https://massmortgagehelp.org/

Household Size Annual Income Limit for RAFT
(50%) updated 4/27/22
1$32,950
$37,650
3$42,350
4$47,050
5$50,850
6$54,600

RAFT Application

You can choose to start the application process by clicking here

After you complete your application, you may be asked to upload additional documents. Have your application ID that was emailed to you ready in order to login and upload documents, click here

To learn more about submitting a complete application, eligibility and required documents, click here

Facing Eviction resources: Free legal aid is available to assist low-income tenants with referrals, legal information, and legal representation for evictions statewide, click here or you can go to this website to find a legal aid program near you. Massachusetts Community Mediation Center also offer free pre court mediation between landlords and tenants.

If you’re unable to access or submit an online application please contact our office at
413-863-9781 or email us at: fcrhra.info@gmail.com for assistance.


For Landlords

Landlords can begin the application process for their tenants who may need to request financial assistance for overdue rent.

All adult household members must sign a tenant consent form in order for the landlord to complete this process.


Discrimination by a landlord is prohibited

Landlords should be aware that Chapter 151B of the Massachusetts General Laws prohibits discrimination by a landlord against any tenant receiving federal, state, or local housing subsidies, including rental assistance or rental supplements, because the individual is such a recipient.

A landlord’s refusal to accept emergency rental assistance, that covers the entire amount owed to the landlord, may, in some circumstances, constitute a violation of Chapter 151B.  Landlords should consult their own legal counsel for advice before declining rental assistance that covers all outstanding rent arrears.

Additional Housing Resources

Other Local Housing Options: other housing resources in and around Franklin County

Housing Consumer Education Center: resource website

MassLegalHelp.org: know your legal rights

Community Legal Aid: apply online for free legal help

MA Attorney General’s Office: Consumer Advocacy & Response Division 

DHCD: emergency assistance for families facing housing crisis

Servicenet: shelter and housing services

Community Action

Look4Help